Agent Security

Qualifies inbound leads by analyzing company data, enriching profiles, and scheduling initial calls with sales representatives. Integrates with CRM for automatic opportunity creation.

Handles tier-1 IT support requests including password resets, software access requests, and common troubleshooting. Escalates complex issues to human agents.

Intelligent meeting scheduling assistant that coordinates across multiple calendars, handles time zone conversions, and manages room bookings.

Handles tier-1 customer support queries across chat and email channels. Accesses customer history, order status, and knowledge base to resolve issues. Escalates complex cases to human agents.

Analyzes pipeline data, historical trends, and market signals to generate accurate sales forecasts. Provides deal insights and risk assessments.

Automatically enriches new leads with firmographic data, technographic information, and intent signals from multiple data providers.

Automatically diagnoses and resolves common IT incidents using runbooks and automation workflows. Handles password resets, service restarts, and common troubleshooting.

Analyzes change requests for risk, impact, and compliance. Provides recommendations for CAB approval and identifies potential conflicts.

Summarizes long documents, extracts key insights, and generates executive briefings for legal and compliance teams.

Orchestrates ETL pipelines, monitors data quality, and triggers remediation workflows for data issues.

SHADOW AI: Unauthorized research agent discovered in engineering team repositories. Uses web search and code execution capabilities.

Reviews pull requests, suggests improvements, and checks for security vulnerabilities and coding standards compliance.

Multi-agent system for content creation including research, writing, editing, and SEO optimization agents working together.

Analyzes customer feedback, support tickets, and survey data to generate actionable insights and trend reports.

Automates monthly financial reconciliation, identifies discrepancies, and generates exception reports for review.

SHADOW AI: Unauthorized ChatGPT wrapper discovered in sales team shared drive. Sending customer data to external API.

Answers employee questions about HR policies, benefits, and procedures using internal knowledge base.

Automatically triages security alerts, correlates with threat intelligence, and escalates critical issues to SOC analysts.